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Recent Amber Alert not delivered across province due to software update: OPP | CBC News

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Toronto

Ontario Provincial Police say a software update by a third party resulted in an Amber Alert not going out to cellphones across the province this week.

Alert issued early Thursday for missing 3-month-old only went out to cellphones near Roseneath, Ont.

A patch from an officer's uniform reading OPP.
The OPP says its Amber Alert system is once again fully functional after it failed to send out a provincewide alert for a three-month-old girl believed to have been abducted by her father early Thursday. (Nathan Denette/The Canadian Press)

Ontario Provincial Police say a software update by a third party resulted in an Amber Alert not going out to cellphones across the province this week.

An Amber Alert was issued early Thursday for a three-month-old girl believed to have been abducted by her father — she was later found safe and the father was taken into custody.

OPP say the Amber Alert sent just before 3:30 a.m. went out to cellphones in the area around Roseneath, Ont., where the girl was last seen, but did not go to cellphones provincewide.

They say Friday that an automated third-party software update led to a technical issue that prevented the alert from being distributed as it was meant to.

OPP say they contacted the Provincial Emergency Operations Centre when they realized the alert wasn’t going out properly and it was able to issue the alert on the OPP’s behalf to LTE-connected wireless devices in the local area where the child was last seen.

Police say investigators had reason to believe the suspect had not travelled far and say the OPP’s Amber Alert system is now once again fully functional.

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