Region of Queens water customers to be compensated for 3-month boil order | CBC News
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The Nova Scotia Utility and Review Board has approved a request to compensate water customers in the Region of Queens who had to boil their tap water for more than three months.
Utility review board approves application to reduce rates by 70% for 1 billing cycle
The Nova Scotia Utility and Review Board has approved a request to compensate water customers in the Region of Queens who endured a boil-water order for more than three-months.
The municipality applied to the board to have rates reduced by 70 per cent for one quarter of the year (one billing cycle). The board approved the application in a decision dated Dec. 5.
The boil order began Aug. 9 after the municipality’s water treatment facility was damaged by a lightning strike. It was officially lifted Oct. 5, 2023.
The news is being welcomed by customers.
“I think it’s good that they’ve finally done something for us considering how much trouble we’ve gone through, especially over the summer months when it was our busiest time of year to have water issues,” Melanie Perron, a co-owner of Hell Bay Brewing Company in Liverpool, N.S., told CBC News in an interview on Thursday.
“I think it’s great that they’re going to compensate us for … the inconvenience we’ve went through.”
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