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BOSTON: Even Zoom Is Making People Return To The Office. End Of An Era: Zoom Tells Employees To Return To Office For Work. The Remote Work Revolution Is Officially Dead.
It’s easy to understand why Zoom Video Communications’s decision to ask employees to spend more time collaborating in person would make headlines. At first blush, it sounds a bit like McDonald’s Asks Employees To Go Vegan.
But even so, the drama is overblown. “End of an era” and “Officially dead”? From reactions like that, you would never know that the videoconferencing company has asked workers to come in just two days a week.
What Zoom’s decision really shows is that hybrid work – not fully remote work and not five-days-a-week in-person work – is the new normal.
THE SWEET SPOT IN HYBRID WORK
Zoom’s two-days-a-week threshold is backed by some data. A field experiment led by Harvard Business School professor Raj Choudhury suggests that one to two days a week in the office is “plausibly the sweet spot, where workers enjoy flexibility and yet are not as isolated compared to peers who are predominantly working from home”.
In the study, workers who were randomly assigned to come in one to two days a week also seemed to show an increase in both the quality and quantity of their output, as measured by their emails and by their bosses’ ratings.
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